Consumer Protection
Fair, transparent spaces for consumers
Trust is the currency of digital markets. DOT Europe works on consumer-protection rules that keep markets fair, transparent, and competitive — helping ensure that new obligations are clear and practical for the services millions of Europeans rely on every day.
Consumer Protection
From the Digital Markets Act to the consumer-protection acquis, DOT Europe advocates fair, transparent digital markets where consumers can transact with confidence.
From the Digital Markets Act to the EU’s consumer-protection acquis, Europe is reshaping the rules that govern fairness, transparency, and competition in digital markets.
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Current Focus Of Consumer Protection
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Digital Markets Act
Engaging on the DMA’s implementation to support fair, contestable digital markets while keeping the rules clear and predictable for the businesses they govern.
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Consumer Rights
Supporting modern, harmonised consumer-protection rules that build trust online without creating disproportionate or duplicative burdens.
Our policy areas
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Artificial Intelligence
Artificial intelligence is reshaping economies, societies, and the way people interact with digital services.
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Data
Data is the foundation of the digital economy, thus a having a regulatory framework that is clear, coherent, and grounded in operational reality is crucial.
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Online Safety
Keeping people safe online (specially children) is a priority DOT Europe and its members take seriously.
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Consumer Protection
European consumers deserve a digital environment that is safe, fair, and transparent.
